Assurant Claim

We're dedicated to assisting you during this difficult time in your life.

It is our goal to properly evaluate claims, focusing on thorough and prompt investigation.

We pride ourselves on our compassion and ability to resolve your claim as quickly as possible.

Understanding Our Claims Process

File

Filing your claim is the first step in the claims process. During your initial claim intake its imperative to supply all information related to your accident. This includes, police reports, witness contact information, photos, drivers licenses and insurance cards for all involved parties.

Review

After claim initiation, our experienced Claim Adjusters will review all submitted documentation to include photos, statements, including witness statements relevant to your claim to make a determination of liability.

Repair

Once a repair estimate is completed on your vehicle, you’ll have the option to repair your vehicle at the repair facility of your choice. If you have no shop option in-mind, we’ll happily assist you with locating a shop to repair your vehicle.Payments for initial estimates can be made to you or the shop of your choice. Keep in mind, estimates are just that – estimates. Often times your repair shop will discover additional damages. These additional damages will first be verified and confirmed related, additional payment will then be paid directly to your repair facility.

Settle

We aim to settle your claim as quickly as possible. At the completion of your vehicle repair and and approved payments have been issued, Assurant Claim Management will consider your claim settled.

Do you need quick assistance?

DONT HAVE TIME TO CALL OR EMAIL?

Text us! You’ll immediately reach a representative who can offer you assistance on the go!